• All payments must be received with order.
• Please allow 4 - 6 weeks for delivery.
• All orders will be processed as VHS/NTSC (American/Canadian standard).
• For PAL orders, please call/email for a quote.
• For orders outside the US, you are responsible for any import duties, fees, taxes, etc.
• Shipping options are based upon when your order is shipped, not when the order is placed.
Credit Card Orders:
NB: All credit card transactions are made via our secure server.
We accept all major credit cards. Please supply credit card type, account number, cardholder name, and expiration date.
Please note: credit card purchases are not accepted via direct e-mail for security reasons, but you may order via our web site by browsing our films catalog, or call us at 1-212-864-1760.
Check Or Money Orders:
Typed or Handwritten Orders
• Please make payable to ArtMattan Productions
• Include your full name, address, fax #, email and a daytime phone number.
• List the videos you would like to order.
• Add up the charges as they appear on our website or in our catalog, making sure to include S&H costs.
• Please include 8.75% sales tax if you are a New York State Resident.
• To calculate shipping and handling charges:
Please include $5.95 for the first video and $1.50 for each additional video purchased.
Example: 2 videos = $7.45 S&H
3 videos = $8.95 S&H etc.
• Residents of Canada include $9.95 S&H for the first video and $2.00 for each additional.
Our coordinates are:
We are now taking credit card orders from this web site for home video orders (institutional customers must contact us directly or fill out the order form at www.AfricanFilm.com). First browse through our films catalog, add items to your shopping cart, then submit your order.
If you need further assistance please do not hesitate to get in touch with us.
U.S. and Canadian Home Video Orders:
ArtMattan Productions home video customers can place orders via credit card using our secure server. We accept Master Card and Visa. As you browse through our catalog, add items to your shopping cart and then submit your order.
All of the videos offered through our website are sold with a home video license only. For institutional licenses on ArtMattan Productions home DVD releases, please call or e-mail us or visit www.AfricanFilm.com
Although ArtMattan is primarily a U.S. distributor, we do ship videos internationally. However, not all of our videos are available in non-NTSC formats. Please e-mail or call us for information about specific titles you are interested in. Note that a $45 per DVD conversion fee will apply to any non-NTSC (U.S. and Canadian video format) purchase. International customers are responsible for all import duties and taxes. There is a minimum shipping and handling fee of $25 for international orders except for Canadian orders.
Although most orders are shipped within 48 hours of receipt, please allow 2 weeks for delivery. Delivery times are based upon the time the order is shipped, not when the order is placed. Most U.S. orders are shipped via the US Postal Service. The charges are $5.95 for the first video and $1.50 for each additional video. Canadian orders are usually shipped via DHL priority and are charged $9.95 for the first video and $2.00 for each additional video. There is a minimum shipping and handling fee of $15 for international orders except for Canadian orders.
Damaged DVDs can only be exchanged within 30 days of receipt and only for the same title. The damaged DVD must be returned before a replacement is mailed.
DVD in its unopened original packaging may be exchanged for another DVD of the same or lesser value.