• All payments must be received with order.
• Please allow 4 - 6 weeks for delivery.
• All orders will be processed as VHS/NTSC (American/Canadian standard).
• For PAL orders, please call/email for a quote.
• For orders outside the US, you are responsible for any import duties,
fees, taxes, etc.
• Shipping options are based upon when your order is shipped, not when the
order is placed.
Credit Card Orders:
NB: All credit card transactions are made via our secure server.
We accept Visa and MasterCard. Please supply credit card type, account number,
cardholder name, and expiration date.
Please note: credit card purchases are not accepted via direct e-mail for security
reasons, but you may order via our web site by browsing our films catalog, or
call us at 1-212-864-1760.
Check Or Money Orders:
Typed or Handwritten Orders
• Please make payable to ArtMattan Productions
• Include your full name, address, fax #, email and a daytime phone number.
• List the videos you would like to order.
• Add up the charges as they appear on our website or in our catalog,
making sure to include S&H costs.
• Please include 8.50% sales tax if you are a New York State Resident.
• To calculate shipping and handling charges:
Please include $5.95 for the first video and $1.50 for each additional video
Example: 2 videos = $7.45 S&H
3 videos = $8.95 S&H etc.
• Residents of Canada include $9.95 S&H for the first video and $2.00
for each additional.
Our coordinates are:
We are now taking credit card orders from this web site for home video orders
(institutional customers must contact us directly or fill out the order form
at www.AfricanFilm.com). First browse through our films catalog, add items to
your shopping cart, then submit your order.
If you need further assistance please do not hesitate to get in touch with us.
U.S. and Canadian Home Video Orders:
ArtMattan Productions home video customers can place orders via credit card
using our secure server. We accept Master Card and Visa. As you browse through
our catalog, add items to your shopping cart and then submit your order.
All of the videos offered through our website are sold with a home video license
only. For institutional licenses on ArtMattan Productions home video releases,
please call or e-mail us or visit www.AfricanFilm.com
Although ArtMattan is primarily a U.S. distributor, we do ship videos internationally.
However, not all of our videos are available in non-NTSC formats. Please e-mail
or call us for information about specific titles you are interested in. Note
that a $15 per tape conversion fee will apply to any non-NTSC (U.S. and Canadian
video format) purchase. International customers are responsible for all import
duties and taxes. There is a minimum shipping and handling fee of $15 for international orders except for Canadian orders.
Although most orders are shipped within 48 hours of receipt, please allow 2
weeks for delivery. Delivery times are based upon the time the order is shipped,
not when the order is placed. Most U.S. orders are shipped via the US Postal
Service. The charges are $5.95 for the first video and $1.50 for each additional
video. Canadian orders are usually shipped via DHL priority and are charged
$9.95 for the first video and $2.00 for each additional video. There is a minimum shipping and handling fee of $15 for international orders except for Canadian orders.
Damaged videotapes can only be exchanged within 30 days of receipt and only
for the same title. The damaged tape must be returned before a replacement is